Refund policy

Return and Refund Policy

At Orvexa UAE, we want you to be satisfied with your purchase.

Returns
Customers may contact us regarding a return if the product is damaged, defective, incorrect, or does not match the order received.

Please contact us at orvexauae@gmail.com with your order number and details of the issue. We may request photos or other information to review the request.

Refunds
If a refund is approved, we will process the refund to the original payment method. The time for the refund to appear may depend on the payment provider or bank.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery so we can review the issue and provide an appropriate solution.

Contact
Email: orvexauae@gmail.com
WhatsApp: +923118460423

Orvexa UAE reserves the right to review return and refund requests individually in accordance with applicable laws and regulations.